Welcome to Villa Macaw!
We are delighted that you've selected our property for your vacation, and we're committed to creating an unforgettable experience for you.
This carefully crafted guidebook offers all the essential information you require to make the most of your stay. From house specifics to local attraction recommendations, consider yourself covered.
Our dedicated team is here to provide you with personalized assistance and expert guidance for all your needs.
Start chat with your concierge!
Mauricio Solano
Email:
Phone:
Important information
House Rules
-
Housekeeper included
-
Credit cards accepted
-
Children welcome
-
Pet not allowed
-
Smoking is not allowed (Your security deposit may be forfeit if your party does not comply)
-
Check in: 3:00 PM
-
Check out: 11:00 AM
-
Please respect our neighbors regarding late night noise.
-
Please respect local laws.
-
Please let your concierge know if you have any connectivity issues.
Security recommendations
-
Please make sure to lock all doors, sliding doors and windows before leaving the house or going to sleep. Please be aware that monkeys will come inside and may steal/destroy your belongings if you leave the sliding doors open and the house unattended.
-
Don't leave your belongings unattended inside your car, at restaurants or at the beach.
-
It's best to leave your passports and such important documents at the house, we provide safes in the bedrooms for such
House Manual
-
USE THE TV:
Power on the TV: Press the power button on the TV or use the remote control to turn it on.
Explore the home screen: Use the remote control to navigate the TV's home screen. You'll find apps and features displayed there.
Select apps: Choose the desired app, such as Netflix or YouTube, by highlighting it on the screen and pressing the OK or Select button on the remote.
Use the remote control: Use the remote control's navigation buttons to browse through menus, select options, and control volume.
Enjoy streaming: Once you've selected an app, enter your credentials to enjoy your own account.
Power off the TV: When you're done using the Smart TV, power it off using the remote control or the TV's power button.
Note: If you encounter any issues or need further assistance, contact your concierge for support
-
USE THE A/C UNITS:
There is an individual Air Conditioner Unit in every room of the house. To operate, find the remote on each bedroom or living room and press the ON button. Make sure that the unit is in either “automatic”
or “cool” mode. This units work best in the range between 72 – 76 degrees Fahrenheit. Do not operate AC units in rooms with open doors or windows. Please make sure to turn off AC units if you are not in the room.
Phone Numbers
-
In case of emergency, dial 911
-
Recommended Emergency Doctor:
Dr. Kevin Gannon +506 83996-9494 -
Fire Department: +506 2777-0308
-
Taxi Service: +506 2777-0425
-
Super Joseth (Grocery Delivery):
+506 2777-1095
​
*Call, text or e-mail your concierge Mauricio if you need any assistance at any moment, his number is +506 8828-9166
WiFi Logging Info
-
Network Name: Villa Macaw Guest
-
Password: macaw219
Apartment -
Network Name: Villa Macaw Guest
-
Password: macaw2022
Other Information
-
Tap water is safe for drinking (treated with chlorine)
-
Our cleaning staff will be visiting daily (except on Sundays and holidays) let them know if you would like them to do laundry for you or if you need extra towels/sheets
Things to do!
MANUEL ANTONIO NATIONAL PARK
The world-famous attraction that everyone wants to see it’s a short 10-minute drive away.​
​
MARINA PEZ VELA
Make your way down to the Quepos Harbor and find worldclass restaurants, shopping, ocean activities and even a posh beauty salon to pamper yourself. It’s a short 5-minute drive away.​
​
PLAYITAS BEACH
This is the preferred hanging spot for surfers and locals looking for a less crowded beach.
If you have a 4WD car, you can take there and park right on the beach!
BIESANZ BEACH
A beautiful protected bay with calm waters, suitable for swimming and snorkeling. You can also rent kayaks and Jet Skis right at the beach. It’s about 10 minutes driving.
Useful tips
Beach
Remember that the tropical sun is extremely strong; plenty of sun block (above 45) will keep you from badly burning and peeling.
Try to be minimalist at the beach; take as few things as possible and enjoy the natural surroundings.
Monkeys
The house is located in front of a wildlife corridor, so chances are you’ll get to see all three types of local monkeys going about their daily routine; they may even come close to the pool area to cool off. They are very comfortable around humans, but please respect their condition as wild animals: photograph them, observe them, but don’t feed them.
Service
Even though there is an automatic 10% gratuity included in your restaurant bill, it is customary to add a little extra tip if you received good service.
Most Taxi drivers don’t expect tips, it is a very good idea to establish the rate for the destination ahead of time.
Culture
In general Costa Ricans (endearingly referred to as “Ticos”) are humble people and they take time to greet each other and enjoy life. Most Ticos are not overly extroverted, but those who are familiar to having contact with tourists and know some English will be more outgoing. Our area is very safe and friendly, we advise however not to leave your valuables unattended to avoid theft.
Most Ticos live a pace of life much different, perhaps slower, from those in other parts of the world. It’s helpful to remember to adjust your pace when
here and enjoy the “Pura Vida”
Recommendations
Check out
Check out is prior to 11:00 a.m. We do our best to accommodate late check-outs, so please get in touch with your concierge if you need that. We can only accommodate depending on availability. No need to clean after you leave, our house staff will take care of everything. If you feel like their job has been outstanding, please let them know and feel free to give them a tip, they will be very great f
Please let your concierge know of your expected departure time so he can be at the house to pick up keys.